Logitech support unifying software4/17/2023 ![]() Check if the mouse is Bluetooth Compatible Or purchase a replacement dongle from the manufacturer of your mouse.Īlso read: What is USB upstream/downstream port on monitor ? 4. It's best to stick with the dongle that came with your mouse. ![]() Therefore, a dongle from a different device may not be able to decrypt the signals. Some wireless devices use specific hardware or software to encrypt wireless communications. This is because the pair are designed to work together specifically. In general, it is not recommended to use one mouse's dongle with another mouse. ![]() But it’s worth a shot if you have an extra dongle lying around. Generally, there’s a very small chance that this might work. I’ll talk about that later in the article. This means that it’s very easy to find one on the internet. But, most nowadays come with the Logitech Unifying Receiver. If you are lucky enough to have a mouse of that kind, it’s a good idea to look for it. Check if the mouse has an extra connector If you don’t find the dongle anywhere, check out the other steps below. It’s just lying somewhere you’re not used to keeping it anywhere. What do I do if I lose the connector? Here are the things you can do to lose the connector. In the case of Bluetooth, the protocol will be Bluetooth but the frequency can vary. Please note that the frequency is different from the protocol the device uses. ![]() The most common frequencies for wireless mice are 2.4GHz and 5GHz. You can also try to check the label on the bottom of the mouse or the packaging it came in. If you no longer have the documentation, you can try finding the information online. In this image, we can see the receiver frequency listed clearly. It can also be found in the documentation provided by the manufacturer. The frequency of a wireless mouse is typically listed in the product specifications. But this raises the question, what if I use a different dongle for my mouse? Will that not solve my problem if I use two devices with the same frequency? How do I know the frequency of my mouse? The wireless dongles send and receive certain frequency waves for communication. Can You Throw Away a Computer Mouse? A wireless mouse is connected to a PC with the help of a radio frequency.
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